Does your agency serve callers who are blind, low-vision, or losing vision? Join this webinar to hear from the National Federation of the Blind (NFB), the nation’s largest and oldest organization of blind Americans with affiliates in all fifty states plus the District of Colombia and Puerto Rico. The NFB offers information, community, programs, and resources to people who are blind and those losing vision, including older adults. Learn about the types of inquiries that individuals reach out for help with; programs and resources through NFB; and examples of solutions for everyday living in the community.

IQ Category: Consumer Access to Services

Program leaders from Texas Health and Human Services will describe a three-part training series on person-centered, trauma-informed care for Texas’ aging service providers. While this training, informed by the needs and experiences of Holocaust survivors, was developed for service providers, the care techniques and methods are best practices that improve the quality of care of all older adults.

IQ Category: Consumer Access to Services

The Christopher & Dana Reeve Foundation's Paralysis Resource Center (PRC) promotes the health and well-being of people living with a spinal cord injury, mobility impairment, and paralysis by providing comprehensive information, and resources and referral services. This webinar teaches attendees about the Paralysis Resource Center, including the Center's I&R services; resources on spinal cord injury, paralysis and mobility related disabilities; peer support program; and the needs of individuals and families served by the Center. This webinar was presented by Bernadette Mauro, Director of Information and Resource Services.

IQ Category: Consumer Access to Services

This training covers the basics of guardianship including the process of becoming a guardian, responsibilities of the guardian, the difference between guardianship and powers of attorney and a discussion on when a guardianship may be necessary. To help I&R/A specialists gain more insight into guardianship issues, our presenter, Kim Grier, Adult Guardianship Specialist, Georgia Department of Human Services, shares her expertise on this topic. 

IQ Category: Consumer Access to Services

This webinar shared about the resources of the U.S Department of Justice’s (DOJ) Elder Justice Initiative. Our presenters shared key statistics on elder abuse, provided an overview of the types and warning signs of abuse, and demonstrated the resources available through the Elder Justice Initiative website. The webinar also highlighted the role of the national Eldercare Locator. This webinar is brought to you by ADvancing States’s I&R Support Center, AIRS and n4a. Our presenters were Maria Shumar, Victim Specialist Consultant, and Andy Mao, Elder Justice Initiative Coordinator, from the Department of Justice, and Patrice Earnest, Director, Eldercare Locator, n4a.

IQ Category: Preventing Abuse and Exploitation