SHIP Human Service Specialist

DESCRIPTION:  To administer the overall operations of the State Health Insurance Assistance Program to include the administrative direction, technical assistance, training and education, coordination and monitoring and evaluation of programs administered by area agencies on aging. 
  • Administer the State Health Insurance Assistance Program;
  • Ensure compliance by developing effective monitoring and evaluation systems;
  • Manage budget and monitor expenditures;
  • Develop program policies, procedures, and standards;
  • Provide orientation, training, and technical assistance to program coordinators, paid and volunteer staff;
  • Author grant proposals, progress reports and articles for publication;
  • Maintains advanced knowledge of Medicare policy and benefit;
  • Track and analyze Medicare policy, program, and demographic trends;
  • Resolve complex Medicare issues that support the work local programs;
  • Oversee volunteer development;
  • Coordinate statewide outreach and education strategies;
  • Represent the interests of Maryland’s Medicare population on committees, boards, task forces, and advisory groups;
  • Collaborate with national, federal, state, and local Medicare partners;
  • Speak to national, state and local audiences, develop publications, training modules, and other material;
  • Inform legislative activities of the Department;  
  • Possesses high level of organization and results driven focus to project work plan
Statewide travel is required for this position MINIMUM QUALIFICATIONS: Each candidate must have: EDUCATION: Possession of a bachelor’s degree from an accredited four-year college or university EXPERIENCE: Four years experience in any combination of the following areas of work:  Medicare policy and benefits; program administration, outreach and education strategic planning, and training management. Three years of this experience must have been specialized work in a professional or administrative capacity in a program that provides services for older adults. NOTES: Applicants may substitute education at the graduate level at an accredited college or university in a field closely related to Aging at the rate of 30 semester hours per year for a maximum of one year of the required general experience. Experience in professional or technical work closely related to Aging may be substituted on a year-for-year basis for the required four years of college education PREFERRED QUALIFICATIONS:
  • Advanced knowledge of Medicare laws, policy and benefits
  • Knowledge of the Older Americans Act
  • Knowledge of Maryland’s statewide aging network
  • Excellent oral and written communication skills
  • Training experience
  • Advanced database experience, including excel, federal data systems
HOW TO APPLY: Submit a MS-100 application to: Human Resources Office, Maryland Department of Aging, 301 West Preston St. Suite 1007, Baltimore, Maryland 21201. For applications, download from  
Maryland Department of Aging
Date Posted: 
Monday, April 17, 2017
Date Closing: 
Friday, April 28, 2017
Contact Name: 410-767-1107 301 W. Preston Street, Suite 1007 Baltimore, MD 21201
Contact Email, Phone, or Address: 410-767-1107 301 W. Preston Street, Suite 1007 Baltimore, MD 21201
Salary Range: 
$41,358.00 - $53,431/ with progression to $65,827
Full or Part Time: 
Full Time
Health Insurance Maryland State Human Service Specialist