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Becoming a Good MLTSS Partner

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Summary
In this presentation, the National Committee for Quality Assurance (NCQA), shared insights from its research on person-centered goals for people with complex care needs and tools for CBOs to become more effective partners with health plans, including how to effectively measure quality improvement and implement quality improvement initiatives.
Article Author
Toppe, Kristine Thurston; Burke, Suzanne; Anderson, Erica; Corbett, Chad
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Aging and Disability
Business Institute