Determining Personal Care Consumers' Preferences for a Consumer-Directed Cash & Counseling Option: Survey Results from Arkansas, Florida, New Jersey, and New York Elders and Adults with Disabilities

The purpose of this study was to determine consumers’ interest in a cash option for personal assistance services, in comparison to traditional agency-delivered services. Telephone surveys and focus groups produced information on four states, including demographics, and preference toward a cash option. The results are discussed and policy issues are examined.