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Presentation <a href="/sites/default/files/hcbs/files/172/8565/Sue_F_FEA_PP_Manual__ReadinessReview_Final2.ppt" target="_blank">PowerPoint</a>
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Key Elements of F/EA Quality Management

Article Publication Date
Summary
This presentation was part of the 2007 Government and Vendor Fiscal/Employer Agent Workshop. The presentation discusses some key activities related to F/EA quality management, including: implementing effective Medicaid provider agreements and administration contracts, conducting initial F/EA readiness/certification reviews, and implementing ongoing F/EA performance/recertification reviews and program participant, representative and worker satisfaction surveys.
Article Author
Flanagan, Susan
Populations
Sources
Programs/Initiatives
Keywords
F/EA Quality Management System; F/EA Policies and Procedures
Manuals; F/EA Medicaid Provider Agreements; Administrative Contracts; F/EA Certification/Readiness Reviews; F/EA Recertification/Performance Review; Surveying Participants’ and Representatives’ Satisfaction

Contact

Elizabeth
Maguire
National Resource Center for Participant-Directed Services
NULL
elizabeth.maguire.1@bc.edu
Phone
617-552-0562