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Improving Direct Care Work: Integrating Theory, Research and Practice

Article Publication Date
Summary
This paper presents a broad overview of the direct-care workforce. The authors examine issues such as wages, benefits, training, worker retention rates, staff satisfaction, and the importance of worker-focused "culture change" initiatives in long-term care settings. They conclude that the quality of direct-care jobs must be increased in order to attract a "stable and competent" workforce, and point to research that suggests ways to create more collaborative, effective, and satisfying jobs.
Article Author
Ochsner, Michele; Leana, Carrie; Appelbaum, Eileen
Topics
Sources
Alfred P. Sloan Foundation
Programs/Initiatives
LTC workforce; direct care workers; long-term care workers; home care aide; home health aide; certified nursing assistant CNA; orderly; and personal support worker; the hands-on in-home care; interactive care; nursing homes; assisted living facilities; adult day care centers; paraprofessionals; Work Organizatio; Human Resource Management; HPWPs; Relational Coordination; HRM Practices; Job design and work practices; Intervention Studies; Improving Supervision; Peer Mentoring; Job Crafting; Emotional Labor; Emotional Care;

Contact

National Clearinghouse
on the Direct Care Workforce
NULL
Clearinghouse@PHInational.org