Discovery Methods for Remediation and Quality Improvement in Home and Community Based Services

This paper synthesizes the ideas and practices of states as they seek to improve the quality of HCBS services. The purpose of this paper is: to promote the exchange of information among states regarding the use of discovery methods for HCBS services; to identify and share the various approaches that states are using to identify gaps, redundancies, strengths and weaknesses in their HCBS quality systems; to discuss ways to prioritize activities and select quality improvement activities.