Consumer and Counselor Experiences in the Arkansas IndependentChoices Program
Article Publication Date
Summary
This report synthesizes information from in-person interviews with program staff, a mail survey of program counselors, and telephone interviews with consumers who had the opportunity to receive the program allowance. It also discusses the program's goals and features, how consumers managed their responsibilities under it and made use of its flexibility, and levels of consumer satisfaction with the program.
Types/Tools
Populations
Sources
Programs/Initiatives
States
Keywords
Cash and Counseling Model; Cash and Counseling Evaluation; Sources and Methodology; Characteristics of IndependentChoices Consumers; Characteristics of IndependentChoices Counselors; Key Goals and Features of Independent Choices; Consumer Management Of Program Responsibilities; How Consumers Took Advantage Of Increased Flexibility; Satisfaction With Independentchoices And Personal Assistance; How IndependentChoices addressed policy concerns about consumer direction; Specific Implementation Lessons from Independent Choices
Contact
Elizabeth
Maguire
National Resource Center for Participant-Directed Services
NULL
elizabeth.maguire.1@bc.edu
Phone
617-552-0562