Consumer Presentation and Satisfaction Findings: Forsyth County ADRC
Article Publication Date
Summary
How can you test the satisfaction of customers receiving services? The Forsyth County ADRC has shared a presentation about their process of measuring satisfaction. They have also included the results from their post-test consumer surveys and the findings that their questionnaires provided.
Topics
Types/Tools
Sources
North Carolina
Programs/Initiatives
States
Keywords
The Adaptables; Senior Services Help Line; Consumer Demographics; Referrals;
Contact
Emily
Neaville
The Lewin Group
3130 Fairview Park Drive, Suite 800
Falls Church, VA 22042
NULL
adrc-tae@lewin.com
Phone
703-269-5762