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Consumer Preferences for a Cash Option Versus Traditional Services – New Jersey

Article Publication Date
Summary
The University of Maryland conducted telephone surveys and focus groups to determine consumers’ preferences for a cash option or traditional agency delivered services in New Jersey. This article reports the findings including, demographics, interest in a cash option, and attractive program features.
Article Author
Mahoney, Kevin J; Desmond, Sharon M; Simon-Rusinowitz, Lori; Loughlin, Dawn M.; Squillace, Marie R. Squillace; Powers, Laurie
Populations
Sources
Programs/Initiatives
Keywords
cost, quality and satisfaction of consumers; determining consumers' preferences for a cash option; interest in the cash option; attractive program features; consumer needs; background research to guide project development; developing communication materials

Contact

Elizabeth
Maguire
National Resource Center for Participant-Directed Services
NULL
elizabeth.maguire.1@bc.edu
Phone
617-552-0562