Key Elements of F/EA Quality Management
Article Publication Date
Summary
This presentation was part of the 2007 Government and Vendor Fiscal/Employer Agent Workshop. The presentation discusses some key activities related to F/EA quality management, including: implementing effective Medicaid provider agreements and administration contracts, conducting initial F/EA readiness/certification reviews, and implementing ongoing F/EA performance/recertification reviews and program participant, representative and worker satisfaction surveys.
Types/Tools
Populations
Sources
Programs/Initiatives
States
Keywords
F/EA Quality Management System; F/EA Policies and Procedures
Manuals; F/EA Medicaid Provider Agreements; Administrative Contracts; F/EA Certification/Readiness Reviews; F/EA Recertification/Performance Review; Surveying Participants’ and Representatives’ Satisfaction
Manuals; F/EA Medicaid Provider Agreements; Administrative Contracts; F/EA Certification/Readiness Reviews; F/EA Recertification/Performance Review; Surveying Participants’ and Representatives’ Satisfaction
Contact
Elizabeth
Maguire
National Resource Center for Participant-Directed Services
NULL
elizabeth.maguire.1@bc.edu
Phone
617-552-0562