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A Guide to Quality in Consumer Directed Services

Article Publication Date
Summary
This guide is designed to provide states and programs involved in
consumer-directed services with a practical handbook on ensuring and improving the quality of services. This guide is based on a philosophy that the views of the major program stakeholders &#150; consumers, families, program staff, regulators, funders &#150; are the necessary starting point for the design of a quality system.
Article Author
Applebaum, R; Schneider, B; Kunkel, S; Davis, S
Types/Tools
Populations
Sources
Scripps Gerontology Center
Programs/Initiatives
quality; consumer directed; consumer-direction

Contact

Elizabeth
Maguire
Cash & Counseling
NULL
elizabeth.maguire.1@bc.edu
Phone
617-552-0562