The Arkansas Department of Human Services (DHS) is the state's largest agency with 7,500 employees working in 86 county offices serving more than one million people. Employees work in 11 major divisions and five support offices headquartered in Little Rock to provide services to Arkansans. DHS is seeking to fill a position of DHS/DMS Business Operations Manager in Little Rock, AR.
The DHS Division of Medical Services (DMS) Business Operations Manager is responsible for overseeing the overall operation of the business office, supply/purchasing, and the computer operations. This position:
Supervises a medium to large staff by interviewing and hiring, providing training opportunities, assigning and reviewing special projects, evaluating the performance of incumbents, and reviewing and approving managerial and staff recommendations and administrative actions.
Participates in the establishment of goals, objectives, and short and long-range planning related to the financial responsibilities of the facility. Evaluates service delivery of vendors for effectiveness and compliance with agreements. Initiates corrective actions and revisions and provides technical directions and administrative support to program personnel.
Works with Assistant Director and Department heads to assure compliance with federal and state financial regulations, policies, and procedures.
Disseminates and interprets financial policies and procedures to appropriate staff.
Investigates and resolves complaints related to service delivery.
Monitors and analyzes activities to identify spending trends, problems, and progress.
Identifies operating alternatives and advises on contract or grant development and special projects.
Provides direction to section heads by disseminating and interpreting laws, policies, and procedures related to financial operations. Performs other duties as assigned.
The formal education equivalent of a bachelor's degree in general business, social science, or a related field; plus six years of work experience in social service program organization and administration; including two years of experience in a supervisory capacity.
3 years of experience with health related policies and programs, preferably Medicaid;
1 year of experience with project management;
1 year of experience with policy development;
1 year of experience with contract/budget management;
2 years of supervisory experience;
Excel proficient; reporting experience with deadlines and multiple projects.
Position number: 22143352
Closing date: February 19, 2017