DHS/DDS Seeks Director of Evaluation Planning and Management Systems

DHS/DDS Director of Evaluation Planning  and Management Systems

The Arkansas Department of Human Services (DHS) is the state's largest agency with 7,500 employees working in 86 county offices serving more than one million people. Employees work in 11 major divisions and five support offices headquartered in Little Rock to provide services to Arkansans. DHS is seeking to fill a DHS/DDS Director of Evaluation, Planning, and Management Systems position in Little Rock, AR.

The Department of Human Services, Developmental Disabilities Services (DHS/DDS) Director of Evaluation, Planning, and Management Systems is responsible for planning and directing management systems' operations and monitoring and evaluating human development center programs. This position is governed by state and federal laws and agency policy. This position:

Plans, coordinates, and directs the work unit's operations to establish programs' priorities, oversee strategic planning, and to ensure program objectives and standards are established and consistent with overall goals. Directs the activities of divisional personnel through lower level managers and supervisors by determining overall division goals and objectives and by managing subordinate staff, including interviewing, hiring, providing training, assigning and reviewing work, evaluating the performance of immediate subordinates, and serving as performance evaluation reviewing official for lower level divisional employees. Monitors and evaluates human development centers (HDC's) to assist the centers in developing capital improvement projects/requests, reviews and analyzes HDC program compliance, and makes recommendations to improve service delivery to residents/clients. Oversees and coordinates the investigation of abuse, neglect, and complaints related to institutional services and makes recommendations based on findings. Develops and recommends staff, material, and equipment needs for the operation's managed to contribute to the formulation and justification of budgetary requests for the section. Consults with and advises staff and administrators to exchange information and/or to explain policies, procedures, and projections, and to identify the characteristics and impact if work and service problems and formulate possible solution. Develops, monitors, and recommends new and revised statutes, rules policies, and procedures to respond to changes in operational needs, objectives, and priorities and to improve the effectiveness of the operations managed. Performs other duties as assigned.


The formal education equivalent of a bachelor's degree in special education, social work, rehabilitation science, management, health service administration, or a related field; plus nine years of experience in the planning, monitoring, analysis, and evaluation of human services or health care programs and operations, or a related field, including three years in a professional managerial capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management.

Position number: 22099290

Closing date: February 18, 2017



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Arkansas Department of Human Services
Little Rock
Date Posted: 
Wednesday, February 8, 2017
Date Closing: 
Saturday, February 18, 2017
Contact Name: 
DHS Recruitment
Contact Email, Phone, or Address: 
Full or Part Time: 
Full Time